.form-ouvidoria {
     background: #fff;
     padding: 30px;
     border-radius: 8px;
     border: 1px solid #dfdfdf;
 
}

.form-ouvidoria .form-group {
     margin-bottom: 20px;
}

.form-ouvidoria label {
     font-weight: 600;
     color: #333;
     margin-bottom: 8px;
}

.form-ouvidoria .text-danger {
     color: #d9534f;
}

.form-ouvidoria .form-control {
     border: 1px solid #ddd;
     border-radius: 4px;
     padding: 10px 15px;
     font-size: 14px;
}

.form-ouvidoria .form-control:focus {
     border-color: #337ab7;
     box-shadow: 0 0 0 0.2rem rgba(51, 122, 183, 0.25);
}

.form-ouvidoria textarea.form-control {
     resize: vertical;
     min-height: 150px;
}

.loading-overlay {
     position: fixed;
     top: 0;
     left: 0;
     width: 100%;
     height: 100%;
     background-color: rgba(0, 0, 0, 0.85);
     z-index: 99999;
     display: none;
     justify-content: center;
     align-items: center;
}

.loading-overlay.show {
     display: flex;
}

.loading-content {
     text-align: center;
     color: white;
     padding: 40px;
     background-color: rgba(0, 0, 0, 0.9);
     border-radius: 15px;
     box-shadow: 0 10px 40px rgba(0, 0, 0, 0.5);
     max-width: 400px;
     width: 90%;
}

.loading-spinner {
     margin-bottom: 20px;
     color: #5cb85c;
}

.loading-content h3 {
     color: white;
     margin-bottom: 10px;
     font-size: 24px;
}

.loading-content p {
     color: #ccc;
     font-size: 14px;
     margin: 0 0 20px 0;
}

.progress-container {
     margin-top: 20px;
}

.progress-bar {
     width: 100%;
     height: 25px;
     background-color: rgba(255, 255, 255, 0.2);
     border-radius: 12px;
     overflow: hidden;
     position: relative;
     margin-bottom: 10px;
}

.progress-fill {
     height: 100%;
     background: linear-gradient(90deg, #5cb85c 0%, #4cae4c 100%);
     width: 0%;
     transition: width 0.3s ease;
     border-radius: 12px;
     box-shadow: 0 0 10px rgba(92, 184, 92, 0.5);
}

.progress-text {
     color: white;
     font-size: 14px;
     font-weight: bold;
}

.alert {
     padding: 15px;
     margin-bottom: 20px;
     border-radius: 4px;
}

.alert-danger {
     background-color: #f2dede;
     border: 1px solid #ebccd1;
     color: #a94442;
}

.alert-success {
     background-color: #dff0d8;
     border: 1px solid #d6e9c6;
     color: #3c763d;
}

.info-ouvidoria {
     background: #f8f9fa;
     padding: 20px;
     border-radius: 8px;
     margin-bottom: 20px;
     border-left: 4px solid #337ab7;
}

.info-ouvidoria p {
     margin: 5px 0;
     line-height: 1.6;
}

.info-ouvidoria strong {
     color: #333;
     font-weight: 600;
}

.radio-group {
     padding: 10px 0;
}

.radio-inline {
     display: inline-block;
     margin-right: 20px;
     padding: 10px 15px;
     border: 2px solid #ddd;
     border-radius: 4px;
     cursor: pointer;
     transition: all 0.3s ease;
}

.radio-inline:hover {
     border-color: #337ab7;
     background-color: #f5f5f5;
}

.radio-inline input[type="radio"] {
     margin-right: 5px;
}

.radio-inline input[type="radio"]:checked+i {
     color: #337ab7;
}

.radio-inline i {
     font-size: 16px;
     margin-left: 3px;
}

.upload-area {
     border: 2px dashed #ddd;
     border-radius: 10px;
     padding: 40px 20px;
     text-align: center;
     cursor: pointer;
     transition: all 0.3s ease;
     background-color: #fafafa;
}

.upload-area:hover {
     border-color: #337ab7;
     background-color: #f0f8ff;
}

.upload-area.dragover {
     border-color: #5cb85c;
     background-color: #e8f5e9;
}

.upload-icon {
     color: #999;
     margin-bottom: 15px;
}

.upload-text {
     font-size: 16px;
     font-weight: 600;
     color: #333;
     margin-bottom: 5px;
}

.upload-hint {
     font-size: 12px;
     color: #999;
     margin: 0;
}

.files-list {
     margin-top: 15px;
}

.file-item {
     display: flex;
     align-items: center;
     justify-content: space-between;
     padding: 12px 15px;
     background: #f8f9fa;
     border: 1px solid #ddd;
     border-radius: 8px;
     margin-bottom: 10px;
}

.file-info {
     display: flex;
     align-items: center;
     flex: 1;
}

.file-icon {
     font-size: 24px;
     margin-right: 12px;
     color: #337ab7;
}

.file-details {
     flex: 1;
}

.file-name {
     font-weight: 600;
     color: #333;
     margin-bottom: 3px;
}

.file-size {
     font-size: 12px;
     color: #999;
}

.file-remove {
     background: #d9534f;
     color: white;
     border: none;
     border-radius: 5px;
     padding: 5px 12px;
     cursor: pointer;
     font-size: 12px;
     transition: background 0.3s ease;
}

.file-remove:hover {
     background: #c9302c;
}

.upload-progress {
     margin-top: 15px;
}

.progress {
     height: 30px;
     border-radius: 8px;
     background-color: #f5f5f5;
     overflow: hidden;
}

.progress-bar {
     height: 100%;
     background-color: #5cb85c;
     transition: width 0.3s ease;
     display: flex;
     align-items: center;
     justify-content: center;
}

.progress-text {
     color: white;
     font-weight: 600;
     font-size: 14px;
}

@media (max-width: 767px) {
     .upload-area {
          padding: 30px 15px;
     }

     .file-item {
          flex-direction: column;
          align-items: flex-start;
     }

     .file-info {
          margin-bottom: 10px;
          width: 100%;
     }

     .file-remove {
          width: 100%;
     }
}